An award winning, highly passionate technologies enthusiast with extensive experience in both the tech and customer care sector. Adeptly providing a unified solution with excellent communication skills and the ability to explain procedures in a practical and user-friendly manner, in many different levels.
Learning methods on how to think algorithmically and solve problems efficiently. Topics include abstraction, algorithms, data structures, encapsulation, resource management, security, software engineering, and web development. Languages include C, Python, SQL, and JavaScript plus CSS and HTML.
Languages: CSS | HTML | JavaScript | Python
& Database Design - MySQL
Awarded early for exemplifying company values, trained three technicians, maintained perfect SLAs, received widespread praise, and managed diverse IT responsibilities across multiple offices. After approx 2 years of service, promoted to Senior Technician.
Recognised for coaching a new Technologies Specialist on technical procedures and website management, while supporting daily technical needs for the charity, including hardware setup and proposing systems automation solutions.
Featured in TLC's group magazine, praised for supporting team members and problem-solving within tight deadlines, while reporting to company directors and pitching innovation projects, also supporting media needs for digitally conducted interviews.
Acknowledged for providing assistance with Emergency First Aid, aiding in life-saving situations. Preventing threats including terrorism, praised for customer service skills by station and area managers, while mentored by London Bridge Station Manager and collaborating closely with London Victoria station managers and Transport Police to ensure station safety and assist passengers.
